Return Policy

Return & Refund Policy

Last updated: June 18, 2026

Thank you for shopping with The Coffee Beings. We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

30-Day Refund Policy

We accept refund requests within 30 days of the delivery date. If 30 days have passed since your delivery, we are unable to offer a refund or exchange.

Eligibility

To be eligible for a refund, your item must meet one of the following conditions:

The item arrived damaged or defective
You received the wrong item
The item was not as described

How to Request a Refund

To initiate a refund, please contact us at cristopher@thecoffeebeings.com with the following information:

Your order number
A description of the issue
Photos of the item (if damaged or incorrect)

We will respond within 2 business days to resolve your issue.

Refund Process

Once your refund request is approved, we will process your refund to the original payment method within 5–10 business days. In most cases, you will not be required to return the item.